Call progress
Sent as a call moves through ringing, answered and so on, only for the event types your subscription names.
Sent as a call moves through ringing, answered and so on, only for the event types your subscription names. Carries the envelope only.
Rate limit: none — this is an event Graine delivers to you, not a request you make. A busy agent fleet can emit these in bursts; answer 2xx within 30 seconds and dedupe on event_id.
call_progressAuthorization
AuthorizationRequiredBearer <token>
Your Graine API key. Create one in the dashboard under Developers, or via POST /v2/api-keys. Send it as Authorization: Bearer <key>.
In: header
Request Body
application/jsonRequiredevent_typeRequiredstring | null
Which event this is. Branch on this.
event_idRequiredstring | null
Unique per delivery. Use it to make your handler idempotent.
versionstring | null
Payload version.
timestampstring | null
When the event was emitted, ISO-8601 UTC.
call_idRequiredstring | null
The execution_id you received when the call was placed.
call_sidstring | null
The carrier's own leg id. For support tickets only.
agent_idstring | null
The agent that conducted the call.
agent_namestring | null
That agent's name at the time of the call.
organization_idstring | null
Your organization.
workspace_idstring | null
Same value as organization_id.
statusstring | null
The call's outcome — completed, failed, busy, no-answer…
sub_statusstring | null
A finer reason for the status, when there is one.
call_typestring | null
inbound or outbound.
calling_sourcestring | null
What placed the call — api, campaign, retry, follow-up.
custom_args_valuesobject | null
The variables you sent with the call.
to_numberstring | null
The number dialled, E.164.
from_numberstring | null
The caller ID used, E.164.
bulk_list_idstring | null
The batch this call belonged to, if any.
called_onstring | null
When the call was placed, in the campaign's timezone.
created_atstring | null
When the record was created, ISO-8601 UTC.