Customer story · Air-Lock
Taking the current offer to a network of consultants, by phone, while it is still open
Air-Lock sells its kitchen storage and steelware through consultants and managers. A voice agent calls them with the current offer and works through what it means for them.
- Sector
- Kitchen storage and steelware
- Product
- Voice agents
- Language
- Hinglish
- Period
- 2026
The job
Air-Lock's products reach customers through a network of consultants and managers. An offer only works if that network hears about it, understands what it earns them, and acts before it closes.
These offers run to a date, and each comes with its own arithmetic: what you order, what you save, what you earn, and what you get free. That is a lot to carry in a broadcast message, and it takes a telecaller's time to walk through it with each person.
What the agent does
The agent works from the same script a telecaller would. It says who it is, explains the offer and what it is worth at each order size, reminds the person of the closing date, and asks them to place their order. The script covers consultants and managers, who earn differently.
The same job, a different partner
This is channel partner activation, like Sparsh Pearl's dealer calling, but the conversation is not the same. A Sparsh Pearl dealer orders stock through a distributor, so the agent's job is to make the scheme known and send them there. An Air-Lock consultant orders personally and earns on it, so the agent's job is to make the numbers clear.
